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Staff PDF Print E-mail

Who are considered staff?

Those who are being paid by the church to work on a full-time or part-time basis. The following people are our staff and raise their own support from individuals and churches in order to secure their monthly salaries.

KrumreysRobert Krumrey (lead pastor)

Robert cofounded MERCYhouse in September of 1999 (with Joe Green) and has been here ever since. He attended The University of Texas at Austin where he received a Bachelor's degree in Cellular Biology - and better yet, met his wife Melanie. He then went on to receive a Master of Divinity from Southwestern Seminary. While attending grad school, he served as a youth minister (in Austin, TX) and a university minister (in Stillwater, OK) and has been lead pastor of MERCYhouse for the last 9 years. He and his wife have three kids: Kory, 14; Cooper, 12; and Kayla, 9; and a golden retriever named Buddy. Robert's responsibilities at MH include leadership, teaching, and spending time with people. You can reach Robert via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Lois GrandmaisonLois Grandmaison (associate staff)

Lois has been a central MERCYhouser since 2000. She received a bachelor's in education for the blind and then served at Pine Cove Camp in Tyler, TX. She then came to Amherst to work alongside the Krumreys in the planting of MERCYhouse. Her job description changes on a regular basis and has included everything from teaching to cleaning bathrooms. She currently serves the women of Smith College and also provides support for many MH activities. You can reach Lois at 413-374-8261 or email her at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Cindy PollsenCindy Pollsen (associate staff)

Cindy is a native of New York State and came to Massachusetts to attend UMass Amherst. She graduated with a degree in Art History and spent a year teaching English in France and another year working at a vet clinic in our area. She first became a part of MERCYhouse as a college student in 2001, and has been on staff full-time since February 2006. She also has a broad range of duties which include leading the music for worship on Sundays, women's ministry, and keeping the books for our finances. You can contact Cindy at 413-221-8421 or This e-mail address is being protected from spambots. You need JavaScript enabled to view it .